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Practice: Writing: A Formal Email of Complaint
Answer every question, then check your score and read the explanations.
0 of 4 answered · pass mark 60%
- Question 1 · Multiple choice
Which opening is most appropriate for a formal complaint?
- Question 2 · Ordering
Put the four paragraphs of a complaint in the usual order.
Tap the words below in the right order. - Question 3 · True or false
You should sign "Yours faithfully" when you know the recipient's name.
- Question 4 · Gap fill
Complete the polite request: I would be ___ if you could arrange a replacement.